Public support
SETI Support
SETI Dex support is available for TestFlight feedback, account, privacy, backup, Logbook, AFML, and product questions. Use TestFlight feedback for build-specific beta reports or contact the support address below.
TestFlight feedback
From TestFlight, use Send Beta Feedback for build-specific issues. Include the screen, action, expected result, and what happened. Do not include passwords, OAuth tokens, or another pilot's private records.
Account or login issue
Confirm that the correct SETI Account is being used. Never send passwords, OAuth tokens, Drive IDs, Sheet IDs, or another pilot's workspace identifiers in a support message.
Flight or logbook issue
Start with the affected screen, approximate time, app build, expected result, and what happened. Do not email AFML images, Logbook exports, crew names, flight numbers, routes, registrations, or entry identifiers. If private evidence is genuinely needed, support must first provide an approved protected transfer path.
Offline, backup, or restore issue
Keep the device-local Logbook intact and avoid reinstalling the app as a first troubleshooting step. If you enabled cloud backup, note the last successful backup time before attempting a restore.
AFML Capture / camera / photo access
Camera and photo-library access are optional and requested only when you choose AFML Capture. This beta keeps the selected image local unless you explicitly share a copy; it does not perform OCR or upload automatically. Manual Flight Entry and Simulator Entry do not require photo permission.
Privacy or deletion request
Review the SETI Dex Privacy Policy. For access, privacy, deletion, or security questions, contact setisupport@gmail.com.
Legal, billing, cookies, or accessibility
Review the Terms of Use, Billing, Subscriptions & Refunds, Cookie & Tracking Notice, and Accessibility statement. These beta documents are transparency surfaces; public commercial release remains separately gated.
Email setisupport@gmail.com. This is the official feedback and support contact for the SETI Dex beta.
SETI Dex support does not replace airline dispatch, maintenance control, flight operations, regulator, or emergency channels. Operational decisions must continue to use current authoritative company and regulatory sources.